Slate Mate

Support

Slate Mate is made by one person. Email me and you will get a reply from a human, usually within two business days.

Contact: slatemate.app.legal@gmail.com

To report offensive content or an abusive user, please put “Report” in the subject line. Reports are reviewed within 24 hours.

Common questions

Who can see what I watch?

Nothing is public by default. A group sees only the entries you specifically tag to it. A friend — once you have both agreed to the friendship — sees your whole watched history and watch list, including entries you never tagged to a group. You can turn that off in Settings → Privacy, and you can remove a friend at any time. Full detail is in the Privacy Policy.

How do I join a group?

Groups are invite-only. Ask a member for the group’s invite code — they can find it by tapping the group’s name at the top of its screen — then enter it on the Groups tab.

How do I add a friend?

Open Your Stats → Friends. You can either pick someone from “People you may know” (people who share a group with you), or enter the friend code someone has given you. There is no searchable user directory, which is deliberate — nobody can look you up without something you handed them.

A movie appeared in my history that I did not add

When you watch something with a group, another member can credit you for it, which creates an unrated entry in your history. You will see a notification when this happens. If it was a mistake, swipe the entry away in your watched list.

How do I change my password?

Settings → Change password.

How do I delete my account?

See the account deletion page.

A movie is missing, or its details are wrong

Movie data comes from The Movie Database (TMDB), a community-maintained catalogue. Corrections need to be made at themoviedb.org, and will appear in Slate Mate once TMDB has updated.

I found a bug, or something is broken

Please email slatemate.app.legal@gmail.com with your iOS version, your iPhone model, and what you were doing when it happened. A screenshot helps a great deal.

I found a security vulnerability

Please report it privately to slatemate.app.legal@gmail.com rather than disclosing it publicly, and allow reasonable time for a fix. Reports are taken seriously and answered.